Delete your account

If you are a staff member, your Workspace owner or administrator can deactivate your access at any time from Staff settings. To have your personal login deleted entirely, email us as described below.

1. Email info@softurecsailabs.com from the address on your account, with the subject “Delete my account”.
2. Workspace owners: tell us whether you want only your login removed or the whole business closed. We recommend exporting your data first.
3. We confirm your identity and complete the deletion within 30 days, and email you when it is done.

• Your login, password hash, profile (name, phone, email), sessions and preferences.
• When a whole Workspace is closed: its catalogue, stock, customers, job cards and settings, once any legal retention period has passed.

• Business records you created for a Workspace that continues (sales, job cards, stock movements) stay with that Workspace because they belong to it; your name on them is replaced with “Former staff member”.
• Invoices, payments, ledgers and audit logs are kept for the period Indian tax and accounting law requires (up to 8 years) and are not linked to a usable login.
• Backups are overwritten within 35 days.