NewAsk Hub: ask your shop's data in plain language

The operating system for mobile & laptop shops.

Sales, repairs, IMEI inventory, GST billing and accounting for retailers, service centers and multi-branch networks — in one secure workspace.

  • 14-day free trial
  • GST-ready invoices
  • Unlimited audit history

One workspace for every counter, bench and back office

Point of saleRepair deskIMEI inventoryPurchasesTrade-insCustomersStock transfersStock countsDouble-entry ledgerGST returnsE-invoicingBank reconciliationExpensesAudit logRoles & permissionsMulti-branchAsk HubLoyalty pointsCouponsCampaignsAppointmentsCustomer portal
Customer portalAppointmentsCampaignsCouponsLoyalty pointsAsk HubMulti-branchRoles & permissionsAudit logExpensesBank reconciliationE-invoicingGST returnsDouble-entry ledgerStock countsStock transfersCustomersTrade-insPurchasesIMEI inventoryRepair deskPoint of sale

16+

modules in one workspace

6

accountable repair steps

4

customer channels: SMS, WhatsApp, email, in-app

14 days

free trial to try everything

Features

Built for how device businesses actually work

Generic retail software tracks boxes. You need to track every handset, every repair and every rupee.

IMEI & serial lifecycle

Track every phone and laptop from purchase to transfer, sale, warranty and return — at device level, not just SKU.

PurchasedBill PB-0091 · Supplier: Metro Mobiles
TransferredKora HQ → Andheri · approved by Priya
SoldINV-ANDH-2214 · ₹ 64,999 · 1-yr warranty

Repair-chain accountability

Intake, diagnosis, estimate approval, parts, QC and OTP-verified handover — with who-did-what at every step.

  • ASArjun diagnosed the display
  • PKPriya got the estimate approved
  • RMRavi passed QC

Fast POS with GST billing

Barcode and IMEI search, split payments, thermal receipts and server-verified online payments.

356789104821

Multi-branch inventory

Immutable stock ledger, transfers with approvals, stock counts and concurrency-safe reservations.

Kora HQ

Andheri

Pune

Accounting & GST

Automatic double-entry posting, ledgers, statements, GST returns, e-invoicing and bank reconciliation.

Sales & repairsPosted to ledger
GSTR-1Ready to file
GSTR-3BDraft
Bank statement3 to match

White-label ready

Your subdomain or your own domain, your branding, your plan — on shared, isolated infrastructure.

your-shop-domain
Your brand

Logo, colours, invoices and emails in your name

New

Ask Hub

Ask about sales, stock, repairs, dues, cash or GST in plain language. Answers come only from your own reports, with your permissions.

Which models are low on stock at Andheri?

3 models are below their reorder level.

Source: Low stock report →

Draft reorder PO runs only after you confirm

Product tour

See the screens your team will use every day

Built for the counter, the repair bench and the back office — fast on a shop PC, clear on a tablet.

/app/pos
  • Scan a barcode or type the last digits of an IMEI
  • Split across cash, UPI and card
  • GST invoice and thermal receipt in one tap
Solutions

One platform, shaped to your kind of shop

Whether you run a single counter or forty branches, turn on the modules you need and grow into the rest.

Mobile retailers

  • IMEI-level stock and warranty
  • Fast billing with split payments
  • Accessories sold alongside devices

Service centers

  • Job cards with photos and estimates
  • Technician assignment and QC
  • Public repair status for customers

Multi-branch chains

  • Branch-wise stock, cash and staff
  • Approved inter-branch transfers
  • Consolidated reports and books

Refurbishers & buy-back

  • Trade-in valuation and intake
  • Refurbish via the repair desk
  • Resell with full device history
Repair workflow

From counter to pickup, nothing falls through the cracks

Every job card moves through the same accountable steps, so customers get their device back — and the right person gets the credit.

  1. 1

    Intake

    Device, IMEI, accessories and photos captured on a job card.

  2. 2

    Diagnose

    Technician logs findings and the parts needed.

  3. 3

    Approve

    Customer approves the estimate before work starts.

  4. 4

    Repair

    Parts are reserved from stock and consumed against the job.

  5. 5

    QC

    Quality check is recorded before the device is ready.

  6. 6

    OTP handover

    Released only when the customer's pickup OTP matches.

Loyalty & campaigns

Bring customers back for their next phone

Turn one-time buyers into regulars with points, targeted offers and reminders — without spamming anyone.

    Loyalty points

    Earned on every sale, optional tiers by 12-month spend, redeemed as store credit. Customers see their points in the portal and app.

    Smart segments

    Recent buyers, lapsed customers, big spenders, recent repairs, brand owned, loyalty members — with a reach preview.

    Consent-first campaigns

    SMS and email reach only customers who opted in, with one-click unsubscribe in every message. WhatsApp once your marketing template is approved.

    Coupons at the POS

    Percent or flat, optional cap, minimum bill, valid dates and usage limits — GST worked out on the discounted price.

    Warranty reminders

    Optional automatic reminders before a customer's warranty expires.

And much more

Everything a device business needs, already built in

Public repair status

Customers check progress on your own web address — no login, no calls.

Estimate approvals

Send estimates by SMS or WhatsApp and record the customer's decision.

Thermal & A4 printing

Invoices, job sheets and receipts formatted for the printer you have.

Trade-ins & buy-back

Value, accept and restock used devices with seller details captured.

Purchases & suppliers

Purchase orders, supplier bills and goods receipt straight into stock.

Receivables & payables

Customer credit, supplier dues and ageing at a glance.

Shifts & cash drawer

Open and close shifts with counted cash and variance reasons.

Stock counts

Cycle counts and adjustments with approvals and variance reports.

Catalog import

Bring your products and opening stock in from a spreadsheet.

AMC & service contracts

Covered repairs are priced automatically up to the contract's limits.

Period closing

Lock finished months so the books you filed stay the books you have.

Notifications inbox

Approvals, low stock and overdue repairs land where staff can act.

Customer portal

Customers see repairs, invoices and warranties, and pay balances online.

Appointments

Staff and customers book visits, with reminders and no-show tracking.

Offline billing

Keep selling for cash when the internet drops; sales sync when it's back.

Field pickup & delivery

Collect and return devices with proof of handover at every step.

Why switch

Stop stitching together registers, spreadsheets and a billing app

CapabilityRegisters & spreadsheetsGeneric POSTekzorio
Device-level IMEI & serial trackingPartial or manualPartial or manualIncluded
Repair job cards with OTP handoverNot availableNot availableIncluded
GST invoices and return summariesPartial or manualIncludedIncluded
Multi-branch stock with approved transfersPartial or manualPartial or manualIncluded
Automatic double-entry booksNot availablePartial or manualIncluded
Roles, branch permissions & audit trailNot availablePartial or manualIncluded
Repair status page for customersNot availableNot availableIncluded
Integrations

Works with the payments, messaging and hardware you already use

Connect your own gateway and messaging accounts so money and messages flow straight to you.

RazorpayPayments
CashfreePayments
UPIPayments
WhatsAppMessaging
MSG91 SMSMessaging
Email (SMTP)Messaging
Thermal printersHardware
Barcode scannersHardware
Custom domainsBranding + SSL
Security & trust

Your stock, cash and customers — locked down by default

Device businesses handle high-value inventory and personal data. We built the platform so the safe thing is the default thing.

Tenant isolation

Every query is scoped to your business. No shared records, ever.

Role-based access

Fine-grained permissions per role and per branch.

Two-step verification

Required for owners, admins and accountants, with single-use recovery codes.

Immutable audit trail

Who changed what, when, and why — exportable, and the export itself is audited.

Server-verified payments

Online payments are confirmed with the gateway, not the browser.

Consent-first messaging

Campaigns reach only customers who opted in, with unsubscribe in every message.

Get started

Live in an afternoon, not a quarter

  1. 1

    Create your business

    Sign up, add your GSTIN and invoice details. Your workspace is ready in minutes.

  2. 2

    Add branches & staff

    Set up each shop, invite staff and give every role exactly the access it needs.

  3. 3

    Import & go live

    Bring in your catalogue and opening stock from a spreadsheet, then start billing.

FAQ

Questions, answered

Who is this built for?

Mobile and laptop retailers, repair and service centers, refurbishers, and multi-branch networks that need device-level tracking rather than generic SKU inventory.

Does it handle GST?

Yes. Invoices carry GST breakup, and you get GSTR-ready summaries, e-invoice support and accounting reports. These support your accountant's review — they don't replace professional tax advice.

Can I run multiple branches?

Each branch has its own stock, staff and cash. Transfers between branches go through approvals, and reports roll up across the business.

What happens if a payment fails?

Your data is never deleted because of a failed payment. You keep read access while you sort out billing.

Can I use my own domain and brand?

Yes. Use a subdomain out of the box, or connect your own domain with your logo and colours on supported plans.

Can I bring my existing products and stock?

Yes. Import your catalogue from a spreadsheet and enter opening stock per branch, including IMEI and serial numbers.

How do I get help?

Call or WhatsApp us on +91 73960 80902, or email info@softurecsailabs.com. We help with onboarding and moving from your current software.

Run your whole shop from one screen

Set up your business, branches and staff in minutes. Your first 14 days are on us.